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Neurodiversity PBC d/b/a NeuroNav

NeuroNav Privacy Policy

Effective date: October 6, 2020 — Last updated: October 6, 2025

Quick summary

This is a plain-language summary. Please read the full policy below for details.

  • We collect information you provide (e.g., contact form content, account profile) and technical data automatically (e.g., IP address, browser type).
  • We do not collect or process payment, billing, or other financial information — Neurodiversity PBC d/b/a NeuroNav does not accept payments or donations via the website.
  • We use data to operate and improve the Site, respond to inquiries, and protect the Site from abuse.
  • We do not sell personal information. You have rights that vary by jurisdiction (EU/UK/EEA, California, etc.).

1. Information we collect

1.1 Information you provide directly

When you interact with the Site we may collect information you choose to provide, such as:

  • Contact information — name, email address, phone number.
  • Account information — username, hashed password, and profile details if you create an account or subscribe.
  • Communications — messages, support requests, survey responses, feedback, and other content you submit.

Note: Neurodiversity PBC d/b/a NeuroNav does not collect or process any payment, billing, or financial information. We do not accept payments or donations through this site.

1.2 Information collected automatically

Automatically-collected technical data includes:

  • Usage and log data — IP address, browser type, operating system, pages visited, referral URL, and timestamps.
  • Device information — device identifiers, screen resolution, and language preferences.
  • Cookies & similar technologies — small files and local storage used to operate and improve the Site.

1.3 Information from third parties

We may receive information from third-party services that help us run the Site (for example analytics or security providers). Any such information is treated according to this Policy.

 

2. How we use your information

  • Operating and maintaining the Site.
  • Responding to inquiries and providing support.
  • Analyzing and improving Site performance and user experience.
  • Detecting and preventing abuse, fraud, and security incidents.
  • Complying with legal obligations.

3. SMS Communications

With your consent, Neurodiversity PBC d/b/a NeuroNav may send SMS text messages to your mobile phone to provide account updates, service notifications, or promotional messages. Message frequency may vary.

SMS messages are sent through trusted third-party providers. Standard messaging rates may apply depending on your mobile carrier.

You can opt out of receiving SMS messages at any time by replying “STOP” to any message or by contacting us at privacy@neuronav.org. We respect your choice and will promptly stop sending messages upon receiving your request.

We treat mobile phone numbers as personal information and handle them in accordance with this Privacy Policy. Numbers are only shared with service providers for the purpose of delivering SMS messages and are not sold or rented to third parties.

4. Cookies & similar technologies

We use cookies, web beacons, and similar tools to keep the Site functioning, remember preferences, and analyze traffic. You can control cookies via your browser settings; blocking cookies may affect Site functionality.

5. Third parties and service providers

We use trusted third-party vendors to host the Site, provide analytics, deliver email, and protect security. These providers process information on our behalf. We share only the minimum data necessary and require that providers protect that data and comply with applicable laws.

Neurodiversity PBC d/b/a NeuroNav does not sell or rent personal information.

6. Data transfers & international processing

Our servers and providers may be located in different countries. If you are outside the United States, your data may be transferred to and processed in other countries. When required by law (e.g., GDPR), we use appropriate safeguards for international transfers.

7. Data retention

We retain personal data only as long as needed to serve the purposes described in this Policy or to meet legal obligations. When data is no longer necessary, we delete or anonymize it.

8. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information, including HTTPS transport encryption and access controls. No system is 100% secure.

9. Children’s privacy

The Site is not intended for children under 13. We do not knowingly collect personal data from children.

10. Your rights and choices

EU/EEA/UK residents may access, correct, delete, restrict, or port their personal data, and may object to certain processing. California residents have rights under the CCPA/CPRA. Requests can be sent to privacy@neuronav.org.

11. Changes to this Privacy Policy

We may update this Policy periodically. The updated version will appear on this page with a new “Last updated” date.

12. Contact us

If you have questions or requests regarding this Privacy Policy or your personal data, contact:

© Neurodiversity PBC d/b/a NeuroNav. All rights reserved.