Terms of Service

Effective Date: April 9, 2026 — Last Updated: April 9, 2026

Quick summary

Our Role: We are Independent Facilitators. We help you plan and navigate the Self-Determination Program (SDP); we do not manage your money or employ your caregivers.

No Medical/Legal Advice: Our Site provides educational info, not clinical or legal counsel.

No Payments: We do not collect payments or credit card info on this Site.

Your Control: In the SDP, you (the participant) are the boss. You choose your own providers; we just help you find them.

1. Acceptance & Authority

By using NeuroNav.org, you agree to these terms. If you are using this site on behalf of a participant (e.g., as a parent, conservator, or legal guardian), you represent that you have the legal authority to act on their behalf.

2. Description of Facilitation Services

NeuroNav (Neurodiversity PBC) provides services as defined under California Welfare & Institutions Code § 4685.8. This includes:

Person-Centered Planning (PCP): Helping you identify your goals.
Independent Facilitation: Assisting with budget negotiations, identifying service providers, and navigating the Regional Center system.

3. Professional Boundaries (What we are NOT)

Not an FMS: We are not a Financial Management Service. We do not hold your budget, process payroll, or pay your providers.
Not an Employer: We do not employ the caregivers or therapists you choose. You are the employer or contractor for those services.
No Liability for Third Parties: While we help identify providers, we do not "vet" or guarantee their performance. You are responsible for interviewing and selecting your own support team.

4. No Guarantee of Outcomes

While we fiercely advocate for our clients, NeuroNav does not guarantee specific outcomes. Final approval for Individual Budgets and Spending Plans rests solely with your Regional Center and the Department of Developmental Services (DDS).

5. Mandated Reporting Disclosure

Under California law, NeuroNav staff are mandated reporters. We are legally required to report any suspected abuse or neglect of children, elders, or dependent adults to Adult Protective Services (APS), Child Protective Services (CPS), or law enforcement.

6. User Data & Uploads

Our Site may allow you to share your Person-Centered Plan or Regional Center documents.

Privacy: We handle this data according to our [Privacy Policy].
Ownership: You own your data. You grant us a limited license to use it only to provide the services you have requested.
Security: While we use HTTPS and secure controls, you are responsible for maintaining the confidentiality of any account passwords you create.

7. SMS & Communications

If you opt-in to SMS, we may send updates about your SDP status. You can opt-out at any time by replying “STOP”. Standard data rates apply.

8. Intellectual Property

The tools, "collective intelligence" techniques, and planning frameworks on this site are rooted in research and are the property of Neurodiversity PBC. They are for your personal use in the SDP and may not be sold or used commercially by others.

9. Limitation of Liability

To the fullest extent permitted by California law, NeuroNav is not liable for any damages resulting from your choice of third-party providers or decisions made by your Regional Center. Our services are provided "as-is" to support your advocacy journey.

10. Governing Law

These terms are governed by the laws of the State of California, specifically the Lanterman Act. Any legal proceedings will take place in Alameda County, CA.

11. Contact Us

Email: legal@neuronav.org

Address: 2323 Broadway, Oakland, CA 94612